FAQs

b

Can I buy a product over phone?

Yes! You can buy a product on phone. You will have to call us at 1-888-615-0755 between 10:00 AM - 4:00 PM Mountain time. You will have to verify and share your required details over phone to our support team in order to proceed with the order. If the line is busy, you can also email us (info@plumbestore.com) or message us on Facebook with your contact details and we will get back to you!


b

How do I track my order?

There are several ways you can track your order. You can check your account, get notified by email, SMS or Facebook message. You will provided with a link to track the shipment. Follow this link (https://goo.gl/wwDKyA) to know how to track your order

b

In how many days do I get my product?

The product is usually delivered within 6-8 business day. You can see the estimated date of delivery on each product listing. If there is a delay will reach out to you and let you know the status. You can always contact us via email (info@plumbestore.com) or message us on Facebook.  

b

How do I get notifications about my order?

You will be notified via email and through Facebook messenger or text messages if you have subscribed to these channel. You can read more about it by following this link (https://goo.gl/BQ44AR). 

b

How do I know my order status?

You can check your order status from your Account. You will also be notified via email or the channels that you subscribe to such as SMS or Facebook messenger. You can read a detailed post by following this link (https://goo.gl/BQ44AR)

b

Can I purchase an item not listed on the site?

If you need an item that isn't listed on our website, please contact us. 

We will most likely able to find the product that you need. 

b

Can you ship outside the United States?

You can email us at info@plumbestore.com for more information on this.

b

Where do you ship?

We ship in the United States. We provide free shipping on parts within the continental United States of America.